Legal Disclaimer

Last Mile Express is operated by UCHAAPKO INC (“Company”, “we”, “us”, “our”). Registered office: 190 Beebalm Cres, Nepean, ON, K2J 7G7. Legal inquiries: legal@lastmile.express. Website: https://lastmile.express.

Information on https://lastmile.express (including blog articles, guides, coverage maps, marketing copy, testimonials, and case studies) is provided for general information only. It does not constitute legal, tax, insurance, employment, or professional advice. You should consult qualified advisers for decisions specific to your business.

We strive for accuracy but do not warrant that all content is complete, current, or error-free. Content may be updated or removed without notice. Reliance on website content is at your sole risk.

https://lastmile.express and services are provided “as is” and “as available” to the extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, except where such disclaimers are prohibited.

We do not warrant uninterrupted, secure, or error-free operation of websites, tracking, SMS, or dispatch tools.

Last Mile Express acts solely as an independent delivery contractor and logistics facilitator. We are not a common carrier, freight forwarder, insurer, warehouse operator, or bailee of goods beyond the limited custody necessarily incidental to performing an accepted delivery task. Unless required by mandatory law or expressly agreed in a signed written contract, we do not inspect, verify, warrant, or assume liability for the contents, legality, condition, value, fitness, temperature integrity, or accurate declaration of parcels tendered for delivery. Responsibility for contents, lawful packaging, accurate labelling, declared value, insurance, and compliance with all applicable laws rests entirely with the sender (and, where applicable, the consignee).

UCHAAPKO INC reserves the absolute right to accept, refuse, suspend, cancel, or rearrange any shipment, route, or engagement for any lawful reason, including safety, capacity, credit risk, weather, or suspected non-compliance. Acceptance of a parcel does not create common-carrier duties, strict liability, or any warranty of fitness, merchantability, or on-time performance beyond what is expressly stated in a signed written agreement.

Individuals who provide driving, courier, or delivery labour for Last Mile Express do so as independent contractors (or through their own incorporated entity), not as employees, agents, partners, or joint venturers of UCHAAPKO INC, unless a written employment agreement expressly states otherwise. Drivers are responsible for their own licences, vehicle fitness, insurance (including commercial auto and cargo where required), taxes, EI/CPP contributions as applicable, and compliance with traffic and safety laws. Engagement is non-exclusive and may be ended by either party as permitted by the contractor agreement or applicable law. Drivers waive claims against UCHAAPKO INC for employment status, overtime, vacation pay, severance, or employee benefits to the maximum extent permitted by law, without limiting mandatory employment standards where a tribunal or court finally determines employment status.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY SHIPMENT, SERVICE, OR THESE POLICIES IS LIMITED TO THE GREATER OF (A) THE FEES ACTUALLY PAID TO US FOR THAT SPECIFIC SHIPMENT OR SERVICE EVENT OR (B) CAD $100, UNLESS A HIGHER LIMIT IS EXPRESSLY AGREED IN A SIGNED WRITING BEFORE PICKUP. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, LOSS OF DATA, COVER DAMAGES, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

To the fullest extent permitted by law, you release, waive, and forever discharge UCHAAPKO INC, its affiliates, directors, officers, employees, agents, delivery partners, and subcontractors from any and all claims, demands, causes of action, damages, and liabilities of every kind arising from or relating to: (a) the contents, packaging, labelling, or legality of shipments you tender or receive; (b) delay, non-delivery, misdelivery, or failed attempts caused by incorrect information, recipient unavailability, access restrictions, weather, traffic, or events beyond our reasonable control; (c) use of https://lastmile.express or informational content; and (d) any theory of liability other than our proven gross negligence or wilful misconduct where such exclusion is prohibited. Nothing in these policies excludes liability that cannot lawfully be excluded.

For full claim procedures and exclusions, see our Claims policy and Terms of Service.

Links to third-party websites, app stores, booking tools, mapping providers, payment processors, or partner platforms are provided for convenience. We do not control and are not responsible for third-party content, privacy practices, availability, or security. Your use of third-party services is at your own risk and subject to their terms.

Last Mile Express, associated logos, and trade dress are trademarks of UCHAAPKO INC or affiliates. Third-party names and marks are property of their respective owners. No licence is granted by this website except as expressly stated in our Terms of Service.

Corporate information about our parent brand may be found at https://uchaapko.com.

Rates, coverage, vehicle types, and service windows displayed online are indicative only. Binding quotes require confirmation through our quote process or signed agreement. We may modify services and pricing prospectively at any time. Past performance does not guarantee future results.

Customer quotes and case studies reflect individual experiences and may not represent typical results. Outcomes depend on route, volume, weather, and service configuration. They are not warranties or guarantees.

Communications with us, including legal@ or hello@ addresses, do not create a solicitor-client or fiduciary relationship. Formal legal notices must follow any notice provisions in a signed agreement or be sent to our registered office.

These documents are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to mandatory consumer protection rules that cannot be waived, you agree that the courts of Ontario (City of Ottawa) shall have exclusive jurisdiction over disputes arising from or relating to Last Mile Express services or https://lastmile.express, except where binding arbitration applies as set out in our Terms of Service.

Legal notices: legal@lastmile.express · 190 Beebalm Cres, Nepean, ON, K2J 7G7.

For operational claims, follow the Claims policy. For privacy, follow the Privacy Policy.